NOCE Emergency Aid
The NOCE Emergency Aid initiative will help current NOCE students who face reduced financial resources due to COVID-19. NOCE will provide a food voucher for a local grocery store to qualifying NOCE students when available.
Emergency Aid Application
- Application Posted: www.noce.edu/emergencyaid
- Application OPEN: March 17, 2021 – April 14, 2021 (or until funds run out)
- Award Notification and Distribution: Within two (2) weeks of application submissions.
Students will receive aid such as food vouchers and other resources when available to help them stay enrolled and continue working towards their goals.
Invitations to workshops on NOCE and community resources to support students experiencing financial hardships.
Access to additional resources through Pathways of Hope, including food and basic needs/supplies, and service navigation.
Process to Apply:
Be a currently enrolled NOCE student.
Submit an application at: www.noce.edu/emergencyaid.
Confirm the need is due to unforeseen financial hardship due to the COVID-19 pandemic.
Frequently Asked Questions (FAQs)
1. What is the purpose of this Emergency Aid Program?
North Orange Continuing Education Emergency Aid Program is here to help current NOCE students who face an unforeseen financial situation due to the Covid-19 pandemic that would directly impact a student’s ability to persist in their course of study. Students who have received assistance in the past will be able to apply this semester. Students will be able to apply for emergency aid once a semester, when available. Eligible students will receive aid such as food voucher and other resources when available to help students stay enrolled and continue working towards their educational goals. Students are encouraged to apply as soon as possible.
Note: We will try to assist as many students as possible but cannot guarantee food vouchers for all applicants.
2. Who can apply for this assistance/aid?
NOCE students who meet all of the following requirements:
- Currently enrolled NOCE students
- Confirm the need is due to unforeseen financial hardship due to the COVID-19 pandemic (a check box will need to be checked off if this applies)
- Submit a complete application, all items requested will need to be completed and the “Submit button” must be clicked.
3. How can I apply for this emergency aid, food voucher?
Students can apply by either:
Clicking on the link on the Emergency Aid flyer, which will direct you to log into MyGateway with your sign in credentials (Student (Banner) ID and password).
By clicking on the application link at: http://www.noce.edu/emergencyaid
4. Why is the application located in myGateway?
Students are asked to use their student credentials to login into MyGateway as a cybersecurity measure and to protect their private information in accordance with FERPA. This includes their Student ID and other personal identifiers.
5. What if I cannot view the application?
It could be that your browser language was set to any other language that is not English. Please re-set your browser to English and that should solve the problem.
6. Can another person login with their own MyGateway credentials to submit the application for another person?
No. The login credentials are an authentication process for the person needing the financial assistance. The technology team pulls the student’s contact information and current enrollment history from Banner using the credentials used to access the application.
7. Where can a student get help setting up a free e-mail and/or assistance with MyGateway?
For specific assistance see the chart below and connect with the appropriate office for your need:
StarHelp can assist with:
- Online NOCE application
- Online class registration
- General information online, class schedule
- myGateway login
Monday – Thursday:
7:30 am -7 pm
7:30 am -4 pm
For assistance logging into MyGateway or resetting their password, students can get assistance by contacting:
8. How can I update/add my e-mail to my Banner account?
StarHelp can update your Banner accounts if you (the student) email from the email you wish to use with the following:
- Full Name
- Date of Birth
- ID# (if available)
- Add to the subject line: “Please add this email to my account”
After StarHelp receives and processes the request the student will receive a confirmation. They can then request a “reset password” and log into the application.”
9. What if I get this error message (shown) “CAS is Unavailable”?
You should use a different browser (such as Google, Safari, Firefox, Internet Explorer, etc.) and/or clear your browsing history and your cache.
You will still have to login to myGateway and just paste the link into a new browser.
10. When will I hear back from this program if I received an award?
It is expected for Counseling and Student Services staff to email you with additional information and a decision within two (2) weeks or sooner.
11. Will this award/food voucher affect my reportable income?
It is always best to check with your tax professional for tax related questions. These funds are provided by Coronavirus Response and Relief Supplemental Appropriations Act, 2021 (CRRSA) and CARES Act.
12. What if I have a question about this Emergency Aid Program?
You can email us at firstname.lastname@example.org, and we will answer your email within two (2) business days.