Google IT Support Professional Pre-Apprenticeship Certificate Program

The Google IT Support Professional Certificate is designed to prepare students with the academic tools to provide service as an IT Support Professional. In the program, students are required to complete seven courses that prepare them with a solid IT support foundation.

A teacher is helping a student navigate on their computer.

In this program, students will gain valuable professional skills in customer service, troubleshooting, network protocols, cloud computing, windows operating system, Linux command line, systems administration, encryption algorithms, and techniques. Students completing this program will meet the requirements of the OC Center of Excellence for Computer Network Support Specialist, Computer User Support Specialist, and Computer Systems Analyst.

What You’ll Learn

The program is designed to prepare you for the Google IT Support Professional Certificate. Students who complete the program will also qualify for an apprenticeship experience with local businesses.

Keep Learning!

NOCE certificate programs can put you on the path to exciting new career opportunities and more earning potential.

Career Highlights and Opportunities

  • English language proficiency – reading, writing, and speaking skills usually at or above an ESL (English as a Second Language) Intermediate High level
  • Time management
  • Active listening
  • Basic computer and software knowledge
  • Character skills like integrity, dependability, independence, and attention to detail
  • IT Specialist
  • Tech Support Specialist
  • IT Support Specialist

Frequently Asked Questions

  • What do I receive when finished and how long does it take?

    Students who complete the Google IT Support Professional Certificate program receive a certificate. The program can be completed in 18 months.

  • How much does it cost?

    The Google IT Support Professional Certificate courses are tuition-free. However, students are responsible for covering the cost of textbooks, software, course supplies, and a parking pass.

  • What are the jobs and how much do they pay in California?

    Career Opportunities and Titles include IT Specialist, Tech Support Specialist, and IT Support Specialist.

    • Average Hourly Wage: $27.00 to $29.00

    Note: Salary and employment outlook is for Orange County, CA, and will vary depending on skill, experience, employer, and geographic location.