Services We Offer:

The Student Technology Support Services program provides technical support to students for NOCE technologies such as:

Laptop & Hotspot Loan Program

  • Laptop Distribution
  • Laptop Collection
  • Break/Fix Support (Assistance with repairs and troubleshooting)
  • Technical Guidance & Support
  • MiFi (Hotspot) Distribution/Collection

Student Email Assistance

Multi-Factor Authentication Assistance

  • Two-factor authentication, 2FA
  • One Time Password, OTP

Campus WiFi Assistance

Laptop & Hotspot Loan Program

Need a laptop? NOCE can help

Need a laptop or hotspot? We can help!

Requirements

  • Enrollment in at least one online or hybrid course
  • A Student Educational Plan (SEP) valid from 2024 Spring to the present. To create or update your SEP, call (714) 808-4682 or email counseling@noce.edu

NOTE: Laptops and hotspots are unavailable for students taking in-person classes only. In-person only students can use our labs: Career Skills and Resource Lab, Learning Center, or ESL Student Support Center.

How to Request a Laptop:

1.) Make a Reservation:

  • Visit: noce.edu/laptop to access the Laptop Loan Reservation Form via MyGateway.
    • Reservations must be made one day in advance.
  • Students must know their student ID number and password to log in. If you need help accessing MyGateway, contact StarHelp at: (714) 808-4679 or starhelp@noce.edu.
  • You will be notified of the pick-up time and location.

2.) Pick-Up Instructions:

  • Complete the reservation form 24 hours before pick-up: noce.edu/laptop.
  • Bring the confirmation number listed in the reservation e-mail.
  • Bring your student ID or 2025 Spring Semester/Bill with your name and ID number listed.
  • Bring your most recent Student Educational Plan, SEP. To create or update your SEP, call (714) 808-4682 or email counseling@noce.edu

How to Request a Hotspot:

Hotspots are available upon request for eligible students, subject to availability. To request a hotspot, call us at (714) 808-4706, email StudentTechSupport@noce.edu, or visit us in person during our available hours.

Student Emails Assistance

How can I request a student email address?

Check out the how-to guide and follow the instructions on how to access your @student.noce.edu e-mail address.

How-To Guide

Multi-Factor Authentication Assistance

Need help with either myGateway or Microsoft Office multi-factor authentication process?

Contact our office at StudentTechSupport@noce.edu. Or visit us at the Anaheim Campus.

Want to try it for yourself?

Follow the step-by-step guide on how to enable 2FA.

Follow the step-by-step guide on how to access your student e-mail.