Memo to Students Regarding Hotspots
Old Hotspot Users: If you have an old hotspot (AT&T Franklin A10s or Moxee), please return it for a new model if you’re enrolled in an online class. Service for old models ends 11/29/2024.

Services We Offer:

The Student Technology Support Services provides technical support to students for NOCE technologies such as:

Laptop Loan Program

  • Distribution of laptops
  • Collection of laptops
  • Help with break/fix
  • MiFi distribution/collection
  • Technical Guidance

Student Emails Assistance

Multi-Factor Authentication Assistance

  • 2FA
  • OTP

Campus WiFi Assistance


Laptop Loan Program

Need a laptop? NOCE can help

Need a laptop? We can help!

NOCE offers loaner laptops for students enrolled in online or hybrid
classes with a recent Student Educational Plan (SEP). For SEP assistance,
call (714) 808-4682 or email counseling@noce.edu

NOTE: Laptops are unavailable for students taking in-person classes. In-person students can use our labs: Career Skills and Resource Lab, Learning Center, or ESL Student Support Center.

How to Request a Laptop:

1.) Make a Reservation:

  • Visit: noce.edu/laptop to access the Laptop Loan Reservation Form via MyGateway.
    • Reservations must be made one day in advance.
  • Students must know their student ID number and password to log in. If you need help accessing MyGateway, contact StarHelp at: (714) 808-4679 or starhelp@noce.edu.
  • You will be notified of the pick-up time and location.

2.) Pick-Up Instructions:

  • Complete the reservation form 24 hours before pick-up: noce.edu/laptop.
  • Bring the confirmation number listed in the reservation e-mail.
  • Bring your student ID or 2024 Fall Semester/Bill with your name and ID number listed.
  • Bring your most recent Student Educational Plan, SEP. You can create a Student Educational Plan with a counselor, or for more information, call (714) 808-4682 or email counseling@noce.edu

Student Emails Assistance

How can I request a student email address?

Check out the how to guide and follow the instructions on how to access your @student.noce.edu e-mail address.


Multi-Factor Authentication Assistance

Need help with either myGateway or Microsoft Office multi-factor authentication process?

Contact our office at StudentTechSupport@noce.edu. Or come visit us at the Anaheim Campus.

Want to try it for yourself?

Follow the step-by-step guide on how to enable 2FA.

Follow the step-by-step guide on how to access your student e-mail.